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Why can’t I bid or buy? There are several common reasons that may prevent you from bidding…
Can I cancel a bid? If you accidentally placed a bid, don’t worry, but it’s important to…
I received a defective item. What should I do? If the item you received is defective or…
The seller refuses to hand over the item. What should I do? If the seller refuses to…
I have paid but have not received the item. What should I do? If you have paid…
The seller is not responding. What should I do? If the seller has not responded shortly after…
Sending a Payment Reminder If the buyer has not paid for the item on time, you can…
DHL Domestic Express DHL Domestic Express is a fast and reliable shipping service offered by DHL for…
Purchase Deadlines The Auction Club platform sets clear deadlines for the purchasing process to ensure that transactions…
Completing the Payment After Purchase After you win an auction or purchase a product using the «Buy…
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