Managing an Account After the Death of a Holder
Please accept our deepest condolences.
In the event of the death of an Auction Club account holder, family members or legal representatives can take the necessary steps to manage the account.
The necessary steps:
- Contact Support: The legal representatives or heirs of the deceased account holder should contact the Auction Club support team directly. You can find their contact information on the website.
- Provide Documentation: You will need to provide official documents to prove the death and your relationship with the deceased person. These documents may include:
- Death certificate
- Certificate of inheritance or any legal document proving that you are the legal representative or executor of the estate.
- Account Settlement: After verifying the documents, the support team will work with you to settle all matters related to the account, including:
- Canceling any active listings.
- Settling any outstanding fees or received funds.
- Permanently closing the account.