Most Common Questions and Answers
The «Most Common Questions and Answers» section in the help center serves as a comprehensive guide for both new and experienced users. This section gathers the most important information you need to manage your account and complete transactions safely.
Main topics covered in this section:
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Platform Basics:
- How to register a new account.
- How to change or recover your password.
- How to find products that interest you.
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Buying and Selling Safely:
- For buyers: What are the secure payment methods? How are you protected if you don’t receive the item? How can you report an issue?
- For sellers: How can you list an item for sale? What are the best shipping methods? What ensures you receive the payment?
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Security and Fraud Protection:
- How do you identify a trustworthy seller or a counterfeit product?
- What are the suspicious questions you should watch out for?
- Why is it important that communication and transactions take place only within the platform?
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