Sending a Payment Reminder
If the buyer has not paid for the item on time, you can send them a formal reminder email on behalf of Auction Club. This feature helps you officially remind the buyer to pay without having to write the message yourself.
How to send the reminder
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Go to the «My Sales» section:
After logging in, navigate to the «My Sales» section in your account.
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Select the sale:
Find the product that has not been paid for.
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Send the reminder:
If enough time has passed since the end of the auction (usually a few days), an option to send a «Payment Reminder» will appear. Click on it to send the reminder.
Once you click this option, a standard, neutral reminder email will be sent to the buyer, reminding them of the payment deadline. This step is an official part of the sales process.
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