How to Ask a Seller a Question
You can ask the seller questions directly through the product page. Using the platform’s own messaging system is the best way to communicate, as it ensures security and transparency.
Steps to ask a seller a question
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Go to the product page:
Find the product you are interested in and go to its page.
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Find the questions section:
On the product page, you will find a dedicated section for questions and answers, often titled «Questions & Answers» or «Ask the seller».
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Send your question:
Type your question in the designated box and click the submit button.
Why is it recommended to use this system?
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Transparency:
Questions and answers are visible to all users, which reduces repeated questions and makes information available to everyone.
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Security:
This system ensures that all communication related to the product is documented and available in case of any disputes.
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Privacy:
It protects your privacy and the seller’s privacy, as no personal contact information is exchanged before the purchase is completed.
Remember that it’s best to ask all your questions before placing a bid or purchasing the product.
