How to Contact Customer Service
If you need personal assistance, the best way to contact Auction Club customer service is via the online contact form. This form helps to route your request to the correct team, ensuring a faster response.
How to contact customer service:
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Gather necessary information: Before submitting your request, make sure to collect all relevant details. The more accurate your information, the faster the response will be. This information usually includes:
- The item or transaction number (e.g., 123456789).
- A precise and clear description of the problem you are facing.
- Screenshots or documents that support your request.
- Your username on the platform.
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Use the contact form:
- Go to the «Contact us» page in the help center.
- Fill out the form with the information you have gathered.
- Submit the request.